Welcome to our
how-to video hub

Access our video support for account setup, virtual terminal
training, user management, security settings, and more.

Most Visited Videos

Swipe Card Training icon

Swipe Card Training

How to swipe a card in PayTrace
Key Card Training icon

Key Card Training

How to key enter a card

Void/Refund Training icon

Void/Refund Training

How to void and refund a transaction

Virtual Terminal Videos

View Transactions icon

View Transactions

How to view transactions.

View Batch Reports icon

View Batch Reports

Viewing batch reports made easy

Transaction Types icon

Transaction Types

Understanding different transaction types

Creating a Payment or Donation Link icon

Creating a Payment or Donation Link

How to create a payment or donation link

Level III Data Training icon

Level III Data Training

How to set up Level III works in PayTrace

Discretionary Data icon

Discretionary Data

How to create discretionary data fields

Processing Multiple Transactions icon

Processing Multiple Transactions

How to process transactions using multiple transactions

Manual Settlement icon

Manual Settlement

Learn more about manually settling transactions

EMV 2.0 Device & Processing Training icon

EMV 2.0 Device & Processing Training

How to process a transaction using EMV 2.0

All How-To Videos

Creating a Web User Profile icon

Creating a Web User Profile

How to create a web user profile

Security Settings icon

Security Settings

How to adjust security settings

Email Management icon

Email Management

How to add an email to receive reports

Creating an API User Profile icon

Creating an API User Profile

How to create an API user

Edit User icon

Edit User

How to edit a user profile

Login Video icon

Login Video

Assistance with signing in for the first time

Account Training icon

Account Training

An overview of your PayTrace account