Welcome to our
how-to video hub
Access our video support for account setup, virtual terminal
training, user management, security settings, and more.
Most Visited Videos
Enter product details for Level 3 CEDP qualification
Product List Import
Upload a product list for Level 3 CEDP qualification
Key Card Training
How to key enter a card
Virtual Terminal Videos
Void/Refund Training
How to void and refund a transaction
Swipe Card Training
How to swipe a card in PayTrace
View Transactions
How to view transactions.
View Batch Reports
Viewing batch reports made easy
Transaction Types
Understanding different transaction types
Creating a Payment or Donation Link
How to create a payment or donation link
Discretionary Data
How to create discretionary data fields
Processing Multiple Transactions
How to process transactions using multiple transactions
Manual Settlement
Learn more about manually settling transactions
EMV 2.0 Device & Processing Training
How to process a transaction using EMV 2.0
All How-To Videos
Account Training
An overview of your PayTrace account
Login Video
Assistance with signing in for the first time
Creating a Web User Profile
How to create a web user profile
Creating an API User Profile
How to create an API user
Edit User
How to edit a user profile
Security Settings
How to adjust security settings
Email Management
How to add an email to receive reports