Merchant Fraud Protection Tools
We have recently seen an increase in fraudulent activity through the PayTrace shopping cart for a few merchants who had not enabled their shopping cart authentication text.
To prevent fraudulent transactions, PayTrace has implemented shopping cart authentication text as a standard feature for all merchants.
From a card holder perspective, customers will simply need to type-in the authentication text provided before approving payment. From the merchant’s perspective, this is a proactive step that will help prevent fraudulent transactions.
With the increased amount of fraud in the payment processing industry, PayTrace would like to highlight important fraud-prevention tools available to our merchants.
- Address verification (AVS) for card not present transactions – requiring a billing address and zip code help ensure cardholder information matches the billing information on their credit card account. If the response is a “no match” or “partial match”, a merchant may choose to void the transaction, or can have PayTrace automatically void the transaction for the merchant.
- Card security code verification (CSC/CVV) – making this field required helps to ensure a card number has not been stolen. A card with an invalid match may not be approved.
- Phishing filter – if enabled, the phishing filter will block a card on the fourth decline for a 24-hour period.
- Authentication text – if using the PayTrace shopping cart, enabling authentication text ensures a human is making the online payment; thereby disallowing automated computer attacks through your payment link. Authentication text is a common verification tool for most e-commerce shopping carts and familiar to shoppers.
Status page:
Our new status page instantly advises you of any PayTrace system issues and maintenance windows. You can also subscribe to status page updates.
5-star support:
For additional questions our 5-star support team is also available.
Support email: support@paytrace.com | Support phone details: (888) 806-6545
Thank you.
Sincerely,
Justin Potter | Client Services Manager
paytrace.com
