TLS v1.0 & v1.1 coming to an end

Say goodbye to support for TLS v1.0 & v1.1. Termination is January 17, 2017.

Help your merchants upgrade to TLS v1.2

You can help merchants upgrade to TLS v1.2 using the detailed information noted below.
If you have affected merchants who are unable to upgrade to TLS v1.2, please contact us. We’re happy to help!

If you are currently using either TLS v1.0 or v1.1 you need to upgrade your operating system and or internet browser to a version that supports TLS v1.2.

PayTrace Virtual Terminal and API Integrations could be impacted by this change.

If you’re a virtual terminal user and uncertain whether your operating system and/or browser supports TLS v1.2, please test it by navigating to beta.paytrace.com. If you’re able to get to the URL without an SSL error your operating system is successfully connecting via TLS 1.2.

If you have an integration with a PayTrace API, please send a test API request to the endpoint URL below that corresponds with the API you are using.

JSON API – apibeta.paytrace.com

Traditional API – beta.paytrace.com/api/default.pay

Status page:

Our new status page instantly advises you of any PayTrace system issues and maintenance windows. You can also subscribe to status page updates.

5-star support:

For additional questions our 5-star support team is also available.https://paytrace.zoom.us/j/707835784https://paytrace.zoom.us/j/707835784¨Support email: support@paytrace.com | Support phone details: (888) 806-6545

Thanks for continuing to make security a priority.

Sincerely,

Trevor Redfern | Director of IT

paytrace.com