Shopping Cart gets a facelift – introducing Payment Link

Welcome to Payment Link – our new online payment experience.

Throughout the past year, we gathered merchant feedback regarding our existing shopping cart and its functionality. As a result, our technology team created a new customer-facing payment page!

Payment Link is our new cardholder-facing payment page that can be accessed through an embedded link placed on a merchant’s website, or emailed directly to the cardholder through our Virtual Terminal.

What to expect

We want your transition to Payment Link to be seamless. Once activated, you’ll notice things look a little different from our current Shopping Cart. Don’t worry – everything is still there.

The first group of merchants will migrate to the new Payment Link the week of September 30th, with the remaining merchants migrating the week of October 7th. 

KEY CHANGES TO NOTE

• The “convenience fee” will now default to “fee”
• “Fees” will be charged on all recurring payments
• Recurring payments will have a “future date” option. This means you can start your payments when you choose.
• Product cart will no longer be available (once everyone has migrated to their third-party vendor)

We value your input and partnership, and are committed to ensuring your customers have a seamless experience purchasing items from your website.

For additional questions setting-up Payment Link (or anything else) our 5-star PNW-based client service team is an email or phone call away 7AM-7PM PST at support@paytrace.com or 888-806-6545. Thanks for being a valued part of our payment gateway!